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Privacy Policy

Effective Date: 01/01/2026

MediFlow-RCM (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, communicate with us, or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details, such as name, email, and phone number
  • Information submitted via forms (e.g., service inquiries or bookings)
  • SMS consent, if you opt in for text communications
  • Technical data, including IP address, browser type, and cookies
2. How We Use Your Information

Your personal information may be used to:

  • Provide and improve our services
  • Respond to inquiries, support requests, or other communications
  • Send important updates, alerts, or service-related notifications
  • Deliver promotional or marketing content (only if you have provided consent)
  • Ensure compliance with legal obligations
3. Information Sharing

We respect your privacy and do not sell or rent your personal information. We may share your data only in the following circumstances:

  • With trusted service providers (e.g., hosting providers, email/SMS platforms) to support our services
  • To comply with legal requirements or enforce our policies
  • To protect our rights, safety, or property
4. SMS Consent
  • If you opt in for SMS communications, your consent will only be used for communication with MediFlow-RCM.
  • Your SMS consent will not be shared with third parties or affiliates.
5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal data
  • Withdraw your consent to receive marketing communications
  • Request deletion of your personal information (subject to applicable legal obligations)

To exercise any of these rights, please contact us at: info@mediflowrcm.com

7. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and enhance functionality. You can disable cookies in your browser settings; however, some features of our website may not work properly without them.

8. Privacy Policy Accessibility
  • This Privacy Policy is accessible in the footer of every page on our website.
  • A link to this policy is also included on all forms where personal information is collected.
9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@mediflowrcm.com